Academic & University Matters

Facing a difficult time? Want to appeal your results? Unhappy with your university experience?



The Help Zone can offer you guidance on how to submit a claim for extenuating circumstances and academic appeals as well as support if you are going through any of the university’s procedures (disciplinary, fitness to practice Panel, complaints). You can meet with us at any time to discuss your situation. We are here to provide confidential and non-judgmental advice. Please note that The Students’ Union cannot advocate on your behalf but can represent you in meetings with university staff to ensure the best outcome to your situation.


To make an appointment drop us an e-mail on


We are based in The Students' Union offices, upstairs Maggie’s Bar & Café.




Registered address: The Students' Union, Queen Margaret University, Edinburgh, EH21 6UU              

Telephone: 0131 474 0000